Senior Forwarder
Job: Senior Forwarder
Basic Salary: TBD
Employment: Full Time
Date posted: 23/02/23
Location: Heathrow, Greater London
We have a superb opportunity for a Senior Forwarder with Pharma experience to work in the Heathrow area for a Freight Forwarding specialist.
You will be working within a world leading Logistics company who have cross global operations that include Supply Chain Optimization, Freight Forwarding, Contract Logistics, Distribution & Express and Road Transport.
Their emphasis is on excellence within all sectors across the globe.
Further details:
Senior Forwarder Element
Ability to lead local team in absence of the supervisor
Train new team members to company standards, customer service and job duties
Provide effective communication to team members, supervisors, management and customers
Maintain strong working knowledge of the company, it’s processes/products/services
GDP and Pharmaceutical knowledge and experience
We require candidates with a minimum 4 years’ experience handling pharma exports.
Forwarder Element
Remain in contact with customers and suppliers to maintain relationships
Cost control
Completion of end to end forwarding activities as the individual role requires
Follow strict and time sensitive SOP’s/KPI’s to ensure compliance
Work closely with internal and external customers
Focus on customer service
Use of Next Gen/MS office as requested
Ensure invoicing, job costing, CIA, Netting and milestone are updated within the required timeframe
Month end department compliance
Customs Entries
Assist Supervisors and line managers where required
Ensure all reports including internal and customer specific are completed within the deadline
Resolve queries from customers and suppliers
Ensure Best Practice models are adopted
Work closely with the Operations manager for Internal and external rates reviews.
To take part in customer reviews when required to build up visibility and relationships with customers.
Assist sales and management with customer development
Maintain clean desk policy
Operate within companies QA system
Any other tasks as directed by their Supervisor or line manager